Bottom line up front: There is no better place in the world to buy a guitar or amplifier than Wildwood Guitars!! There are no better people (salesman, customer service, management, support staff, etc…) to have the honor to deal with when buying a guitar or amplifier, than those at Wildwood Guitars. I should know because I have been buying guitars, amplifiers, and accessories consistently for the last 33 years, and have done so from just about every venue you can come up with. My only regret is that I did not discover Wildwood Guitars sooner. But as Steve Mesple (owner/founder of Wildwood Guitars), humbly told me, there is a time/season for everything in life.
If you are a new, or potentially new customer to Wildwood Guitars and you find yourself reading this, I want you to know that you have just stumbled onto a goldmine. Wildwood Guitars sells not only a wide variety of beautiful guitars, and guitar related merchandise at all price points, but they specialize in fine instruments and are the largest dealer of Fender and Gibson Custom Shop instruments in the country, just to name a few. What makes Wildwood so special is that despite their large stature in this industry, you will still get the most dedicated, personalized, one on one service to help you find that perfect guitar. I have never received even close to this level of service even from mom and pop venues back in the 1980’s. At Wildwood, I have primarily worked with Lance Bowzer. He is a genius!! He has taken hours of my phone calls, answered numerous e-mails, and played and compared multiple instruments to give me a detailed analysis of each one just to make sure I get the one that was meant for me. He did this from the very beginning before I even spent a penny at Wildwood Guitars. You see, I live in California and when spending thousands of dollars on an instrument without ever touching it, it takes an exceptional level of trust. Wildwood and Lance have certainly earned my trust. Although I have primarily worked with Lance, I assure you that every person on the Wildwood team is exceptional. I recently worked with Steve Stuart, the resident Les Paul expert and creative architect of the Greg Koch guitar videos, and he is also exceptional. Steve Mesple has ensured this over the years that he has built this business and Wildwood’s incredible reputation by only hiring the best, most knowledgeable, and just flat out great people.
The next biggest question on most consumers minds is typically, how are they on pricing?. A luxury outfit that offers ultra high end customer service must come at a premium price, right? WRONG!!! This is what blew me away. They not only offer the lowest prices I have ever found, but the quote you get right up front is the price you pay. There is no haggling. They absolutely will not start high and work down low. You call or e-mail, let them know what you are interested in, and they will give you their price, and that is it. Additionally, it is the same price whether you are a brand new customer, or have been a loyal customer for 20 years. Their prices have always been consistently lower than even the largest chain stores, and sometimes by a considerable margin. Wildwood Guitars is simply and truly, absolutely amazing when it comes to pricing!!!
Lastly, I briefly mentioned the Greg Koch guitar videos on their website, and Wildwood’s YouTube channel. These are phenomenal!!! Chances are that the guitar of your dreams comes with a video demonstration where you can see, hear, and almost feel the music and soul pouring through. If so, these are invaluable. Greg Koch is a master player, extremely witty and entertaining, and a joy to watch. I will admit that I watch his videos just for fun now, and to try and replicate some of his genius playing – they really are that entertaining, but again an invaluable tool when trying to narrow down a purchase between multiple instruments.
I really and truly cannot say enough about this incredibly exceptional establishment, the fine and honest souls that work here, and the quality of their word. Wildwood Guitars defines integrity in business, and once you are a customer here, you are a friend for life!!