Bruce & Steve —
I just wanted to thank you guys for your excellent service and attention to detail. I purchased my Taylor 410 E LTD from Wildwood guitars about a month ago, and have not been able to put it down since receiving it.
You guys are a class act in customer service and provide products exactly as described and pictured on your website. The guitar arrived packaged securely, and by the estimated shipping arrival date.
I will be recommending Wildwood Guitars to many friends who may be purchasing new instruments in the future. To most buyers, purchasing a solid wood guitar is a major investment and takes lots of time to arrive at a decision. After making my purchase from Wildwood Guitars via telephone, I was left with the impression that your staff is primarily customer-oriented and really wants to help the customer with their decision.
The bottom line is, the entire purchasing process was pleasant and everybody I spoke with at Wildwood Guitars was friendly and helpful. It’s good to know that there are a few good guitar dealers left out there. No bashing of Brand A guitars vs. Brand B guitars, & no pushing the customer towards a guitar just to make a sale – just the facts on guitar the customer is inquiring about.
Thanks so much for a great buying experience, and an instrument that I will definitely be keeping for life! Wildwood Guitars Rocks!