As a valued member of the Wildwood Family, we want you to be absolutely thrilled with your purchase.
Our goal is to deliver a purchase experience that is simply second to none. We realize this experience doesn’t end once you receive your instrument, as it also includes exceptional follow through. Part of this process means holding our inventory to an exceptionally high standard. To ensure this, we allow a 48 hour approval period. Please note, all returns must be accompanied by a RA issued within 48 hrs from our staff. In the event of a return, the buyer will be responsible for shipping costs both ways. The instrument itself must be returned in original condition, as it was shipped. This includes all hang tags, certificates and warranty cards. Once inspected and evaluated, we will initiate the refund process. Please keep in mind, credit card refunds typically take 3-4 business days to show up on your account once initiated. Feel free to contact us with any questions regarding returns or exchanges.
With our detailed, serial-number specific photos and videos, we understand that sometimes, you just HAVE to have THAT guitar!
To help accommodate this, Wildwood Guitars offers a 60 Day Layaway program, requiring a deposit of 1/3 down, with the balance to be paid off by the 60th day. To place an instrument on layaway, simply contact us via or email or telephone to make arrangements.
Don’t see what you’re looking for?
Wildwood Guitars is also happy to place Special Orders with a minimum deposit of 1/3rd of the purchase price. Please keep in mind, that Layaway and Special Order deposit funds are non-refundable. However, in the event you need to cancel a Layaway or Special Order, your deposit will be reflected as an in-store credit on account for future use. Please contact us with any questions regarding Special Orders and Layaways. We’re happy to help!
For all products shipping in the Continental United States we offer FREE Ground Shipping. For all International Orders we ask that you please contact us by email or phone for a Custom Shipping Quote and if the product is available to be shipped to your area.