Hello Wildwood family! With the recent outbreak of the COVID-19 virus dominating the news, we wanted to touch base with all of you to offer our reassurance and allay your anxieties about Wildwood’s future. We want to let you know that this particular rock and roll train is going to keep rolling no matter what. We’re going to have to do things a little differently, but Wildwood is going to continue helping you find joy in music. It turns out that there’s one sickness more powerful than the Coronavirus, and that’s our burning fever for guitars.
So, what does “doing things differently” look like? Well, after much discussion among the staff, we have made the difficult decision to close our showroom until the virus passes. We’ll still be here, answering emails and phone calls and shipping out some of the best instruments in the world. But, we won’t be able to have any visitors.
We consider our customers family, and we don’t take that commitment lightly. Your support and friendship have allowed us to grow to the point where we were able to build a beautiful new shop in the Colorado Tech Center, and we want to continue sharing it with you. After all, it is a house that we built together!
But, we have to weigh our desire to share the joy of music in person with our desire to protect the health of our customers and our staff. Ultimately, we have decided to be proactive in our response to the Coronavirus and take preventative measures.
For members of our out-of-state family, not much will change. You’ll still call us up, tell us what you’re looking for in your next guitar, then we’ll find the perfect ax for you and use our industry-leading shipping procedures to ensure that it gets to you safe and sound. We will be taking extra precautions with our shipments to avoid spreading the virus, so we might take a little longer to send your guitar out, but it will largely be business as usual.
We promise to re-open our showroom so you can come visit us as soon as we’re able to. So far, 2020 has been the most successful year in Wildwood history, and we have no doubt that our strong relationships with our customers and manufacturers will allow us to ride out this storm and continue our unprecedented growth. It’s been four days since we closed our showroom, and we are amazed at the level of support you have shown us. We’ve been shipping guitars left and right, and we are overcome with gratitude for your continued friendship as we quest together towards Sonic Valhalla.
As soon as we are able to open our showroom again, we will send out another email to let you know. We don’t know when that will be, but we do know that we will welcome you back with open arms before too long. Keep your eyes peeled for email updates, and make sure to watch our New Arrivals page because we’ll still be posting a steady stream of spectacular guitars.
Thank you for your understanding and your continued support. As always, we are here to help you find joy through the magic of guitars and assist you on your journeys across the fretboard and beyond. Stay safe and healthy, Wildwoodians. We look forward to seeing you again soon.