Testimonials

I’ve never bought a guitar that I didn’t see and play for myself, for obvious reasons. So, I was a little hesitant when considering purchasing one online with Wildwood Guitars. But after reading a lot of the testimonials on their website, which were pretty impressive to say the least, I had the confidence to make a purchase. I had a lot of questions and wanted to see more pictures of the guitars that interested me. Troy Benns was the sales associate helping me and he was a big help and very patient with all my questions and requests to have more pics sent to me. I was very excited and waited 5-6 days to get it. I was like a kid again and Christmas was coming. I tracked the guitar in transit a couple times a day. I couldn’t wait. After getting my guitar there was a problem with it, I was so deflated and disappointed to say the least, so I contacted Troy right away. He figured out what the problem was and right away offered me a refund, exchange or up grade. There was another guitar I was interested in so after looking at more pictures of it I decided to go with it. After all the frustration and the inconvenience, Troy was nice enough to 2nd day air it to me and ironically I got it on my birthday, what a nice gift. I just want to thank Troy for his professionalism and the great care he took in making a bad situation right. I was really blown away by the customer service he provided to me. I couldn’t have dealt with a nicer guy, such a pleasure to do business with. I continue to check the site everyday waiting for the right Les Paul standard or custom tobacco burst with a killer flame and fat neck. As soon as I see it I’m calling Troy again. I will be very confident with my next purchase and I look forward to doing business with Troy again.

If anyone is hesitant with making their 1st online purchase, put your fears aside, pick up the phone and call Troy. You will be so happy you did. Wildwood also has some of the best tops available in the online market. The major online music retail stores don’t even come close with their selection. I also proudly wear my Wildwood Guitars t-shirt, I love it!

Thanks again, Troy! You rock and are the best!!

“Not only does Wildwood Guitars sell great high-quality instruments, but they make absolutely sure your experience as a customer matches the quality of what you are paying for. I live in Puerto Rico and shipping can be a hassle, but Wildwood made sure I could get an instrument that was not available in any dealer here for a good price. If that wasn’t enough, when the instrument had an issue, I contacted Wildwood and within a day they had spoken to the company and gotten me a free repair. John from Wildwood even remembered my name and instrument from the original order when I called back 2 months later, in case you had any doubts on whether they care about their customers, and my emails were all responded to within a day or less. If you have any doubts about buying instruments online, you won’t be disappointed with Wildwood Guitars.”

I don’t really care whether it is anonymous or not so if you think it adds validity to the testimonials then feel free to include my name and the instrument I purchased. In case it wasn’t clear, I am extremely grateful and trust me when I say that the only Reverend dealer here does not even compare not only in selection, but in service (They weren’t too kind or helpful). If I am ever looking for another Reverend instrument, you can be sure it will be from here! I’ll let you know when my instrument has arrived back to me.

Many thanks,

I’ve had my amazing WW20 for a few days now – I wasn’t able to write you at first because my head exploded about an hour into playing it. The awesomeness was too powerful!

I’ve recovered enough to be able to speak and form sentences. You guys really knocked it out of the park with this little monster. That’s really an understatement. I feel very, very fortunate I was able to get in on these and I’ve been grinning like an idiot since it arrived.

Thanks so much for your assistance and excellent service, You’ve got a customer for life now.

I was searching for THE ONE Gibson Les Paul Standard ’50s P-90 Gold Top Guitar for awhile and I wasn’t finding any that I liked enough
to buy it, until I checked the Wildwood Guitar’s web site, and there it was, THE ONE in all it’s gorgeous beauty.  Beautiful one piece back, which is something I had to have, dark fretboard with pretty inlays, The workmanship around the neck pickup with no glaring gaps. Yes, this was THE ONE.  I called Bruce Beard, who was like a longtime friend at the get go.  He was very ice and kind to check everything I asked of him, such as sending me some more photos of the guitar, and checking the case, and he even got the great Greg (The Gristlemeister) Koch who happened to be in the store, to get a picture holding the guitar……WOW!  I was impressed for sure.  The guitar was shipped quickly and expertly.  The shipping box was very sturdy and durable for the trip to Oklahoma.  It got here in just 2 days. Now that’s fast!  Kudos to the shipping dept. I asked Bruce to have Mike Davis do the setup on the guitar with a list of all the things I wanted checked, and Mike performed everything perfectly. This guitar plays like butter.  I have ordered many new guitars over the years, but this is the first time I got one setup correctly and expertly without being out extra expense to have my guitar tech do the job.Great job Mike!  The Photographer also does a fantastic job in taking high resolution photos of the guitars that really helped me make my choice for mine. Even the guitar case was perfect.  I am a nit picker, and I could not find any flaws on the guitar or the case.

Two thumbs up for Wildwood Guitars!  I am so happy to own this guitar and I just want to convey to anyone reading this, that this is the place to buy your next guitar. Great service!

Just wanted to thank you for my buying experience with the team at Wildwood Guitars. I wanted to celebrate my retirement with the purchase of a Gibson acoustic guitar. I wanted to be able to pick one that had a feel, playability, and more importantly a tone that I liked. With this in mind I did not want to buy online so I planned a trip, and went to Wildwood. I was greeted in a warm, and enthused manner, and made to feel welcome. I guess I spent about 3 hours trying out, and comparing 5 or 6 Gibsons from Advanced Jumbos, Southern Jumbos, J-45s. I was never rushed, or made to feel I was taking too much of anyones time. I settled on a J-45 Vintage! It was shipped to my home in East Texas without any issues. One of my all time best buying experiences!

Many thanks to Justin, and Brian.

I just wanted to let you know that the guitar got here perfectly. In fact let me tell you that this was not my first rodeo as you know and I’ve dealt with a number of the Fender showcase dealers, they are all really good but with Wildwood I must say that was the best service I’ve ever had. When I opened the box and case it was expertly packed and I could tell it had received a lot of love and care. You guys rock and you go way above and beyond the call of duty. I am so grateful for the care you gave that guitar – thank you! Your reputation at the store is well deserved.

Also thank you to you for your kindness and patience with me and being willing to help at NAMM. I will be a repeat client for sure. If possible, can I come see you again for next years show?

You rock Troy and a BIG thank you to you, John and Devyn!

Wildwood has sold me numerous guitars from 2008, till now. Although my fortunes have changed dramatically over that time span & what I can afford has diminished in scale: what hasn’t diminished, is the customer service the store affords to me and the personal service I always receive. I still get the same treatment as if I was only buying custom shop guitars, as I do now buying the standard lines and accessories. Troy usually helps me, although pretty much every one there has in some capacity, including Steve the owner – all are exceptional. Wildwood Guitars is a fantastically stocked and staffed store, by knowledgeable musicians that care and aim to please. In today’s shrinking mom & pop store reality, this store stands head and shoulders over the rest.

Just received my new Reverend ’69 Green Super Rev and let me just say- I Love It! This was the very first on-line guitar purchase I have ever made and I was a bit apprehensive to say the least. The YouTube video that you had on your website for the Super Rev was excellent and was a contributing factor in my purchase from you, vs other outlets. The website was also very helpful in general.
This was a great experience and I am very happy with my purchase. Troy called me when I placed the order and to confirm the set-up. The shipping was excellent, no issues at all. I was expecting a T-Shirt as well, but it was not there when the guitar arrived, so I called and Bruce was nice enough to send one out to me. I look fwd to receiving it.

Thanks again for making this an awesome experience!

You guys rock!

Just wanted to drop a line and say thanks to Brian, Troy and (I believe) Bruce. I walked in off the street last Wednesday and asked to play a True Historic Les Paul. Brian had one in my hands in less than 2 minutes. I sat and played the instrument for about 20 minutes then reluctantly returned it to be put back in its place. We exchanged praise for the instrument and I asked to buy a tee shirt. When I pulled out my wallet, Brian insisted it was on the house. I was stunned at his generosity to say the least. In this age of e-commerce, it is refreshing to walk into a brick and mortar store and feel like I was in the same type of environment I would walk into at my local guitar shop 45 years ago. One where the owner and salespeople were glad to see you. Kudos to all of you at Wildwood for keeping the guitar experience real. I’ve been in a lot of ’em in my 63 years and this truly is one I’ll never forget!

Bottom line up front: There is no better place in the world to buy a guitar or amplifier than Wildwood Guitars!! There are no better people (salesman, customer service, management, support staff, etc…) to have the honor to deal with when buying a guitar or amplifier, than those at Wildwood Guitars. I should know because I have been buying guitars, amplifiers, and accessories consistently for the last 33 years, and have done so from just about every venue you can come up with. My only regret is that I did not discover Wildwood Guitars sooner. But as Steve Mesple (owner/founder of Wildwood Guitars), humbly told me, there is a time/season for everything in life.

If you are a new, or potentially new customer to Wildwood Guitars and you find yourself reading this, I want you to know that you have just stumbled onto a goldmine. Wildwood Guitars sells not only a wide variety of beautiful guitars, and guitar related merchandise at all price points, but they specialize in fine instruments and are the largest dealer of Fender and Gibson Custom Shop instruments in the country, just to name a few. What makes Wildwood so special is that despite their large stature in this industry, you will still get the most dedicated, personalized, one on one service to help you find that perfect guitar. I have never received even close to this level of service even from mom and pop venues back in the 1980’s. At Wildwood, I have primarily worked with Lance Bowzer. He is a genius!! He has taken hours of my phone calls, answered numerous e-mails, and played and compared multiple instruments to give me a detailed analysis of each one just to make sure I get the one that was meant for me. He did this from the very beginning before I even spent a penny at Wildwood Guitars. You see, I live in California and when spending thousands of dollars on an instrument without ever touching it, it takes an exceptional level of trust. Wildwood and Lance have certainly earned my trust. Although I have primarily worked with Lance, I assure you that every person on the Wildwood team is exceptional. I recently worked with Steve Stuart, the resident Les Paul expert and creative architect of the Greg Koch guitar videos, and he is also exceptional. Steve Mesple has ensured this over the years that he has built this business and Wildwood’s incredible reputation by only hiring the best, most knowledgeable, and just flat out great people.

The next biggest question on most consumers minds is typically, how are they on pricing?. A luxury outfit that offers ultra high end customer service must come at a premium price, right? WRONG!!! This is what blew me away. They not only offer the lowest prices I have ever found, but the quote you get right up front is the price you pay. There is no haggling. They absolutely will not start high and work down low. You call or e-mail, let them know what you are interested in, and they will give you their price, and that is it. Additionally, it is the same price whether you are a brand new customer, or have been a loyal customer for 20 years. Their prices have always been consistently lower than even the largest chain stores, and sometimes by a considerable margin. Wildwood Guitars is simply and truly, absolutely amazing when it comes to pricing!!!

Lastly, I briefly mentioned the Greg Koch guitar videos on their website, and Wildwood’s YouTube channel. These are phenomenal!!! Chances are that the guitar of your dreams comes with a video demonstration where you can see, hear, and almost feel the music and soul pouring through. If so, these are invaluable. Greg Koch is a master player, extremely witty and entertaining, and a joy to watch. I will admit that I watch his videos just for fun now, and to try and replicate some of his genius playing – they really are that entertaining, but again an invaluable tool when trying to narrow down a purchase between multiple instruments.

I really and truly cannot say enough about this incredibly exceptional establishment, the fine and honest souls that work here, and the quality of their word. Wildwood Guitars defines integrity in business, and once you are a customer here, you are a friend for life!!

Brian,

Thanks again, I enjoyed doing business with you. You are a true pro and an embodiment of the brand for Wildwood Guitars. It was a pleasure, you made what could have seemingly been a challenge, re: buying an instrument over the phone, completely painless. Your patience and readiness to go the extra mile with me in the purchase of the Baby Face Martin (from your used section) was second to none. Your knowledge of product and willingness to involve your repair shop and provide me with follow ups all along the way gave me confidence that I had made the right decision in buying a guitar from Wildwood with your invaluable assistance.

All the best and I hope we do it again,

I would like to say a very special “thank you so much” to Mr. Lance B. for all assistance with all my issues. I am from Brazil and living in China. I had some problems trying to buy a guitar from another dealer in the US due to payment limitations. As I do not have SSN there are many kind off payments that I can’t do, even having an US bank account. Mr. Lance from Wildwood did a really great job answering all questions and providing a very professional service that I for sure can say that ” It’s much more than just making business, It’s like making new and good friends!!!”

Cheers,

I bought an amazing sounding Gibson 12-Fret AJ Custom from Steve S. at Wildwood Guitars. Red Spruce Adi top and Rosewood back and sides. It is gorgeous, plays amazingly well, and sounds better than any Gibson I’ve ever played. I have a J15, J45, and now the AJ from Wildwood. Couldn’t be happier with the deal Steve S. gave me. You definitely need to buy a guitar from these guys.

Troy,

I just wanted to say Thank You to you and everyone at Wildwood for helping make a dream come true. I’ve owned more than a dozen Rickanbackers over the past 35 years, but this one puts them all to shame! As always, it has been a genuine pleasure doing business with you. Thanks again, and congratulations to you & your fellow co-owners for investing in the best damn guitar shop there is.

Sincerely,

I want to thank you and especially my sales rep Brian for all your help and advice. I was snooping the web as usual and realized there was this dealer that had a great selection of Taylors and other guitars, and they were actually nearby. Within minutes, Brian had me surrounded by 4 of the nicest Taylors you have ever seen- you know the good stuff you only see in Wood and Steel but can never seem to find. I could not have made a bad choice to be honest they all looked and sounded so good, my best choice was a Taylor Koa 12-fret. I’ll be back, soon. Thanks again Brian!

I wanted to take a moment to contact you regarding your business and Troy Benns. I have a big problem with Troy. He keeps selling me guitars and I can’t seem to make him stop! Haha! Seriously, he’s fantastic – he’s a super nice, helpful person that has turned the buying experience more like doing business with a friend. He’s a boon to your shop, but I’m sure you already knew that.

I’m getting in on learning to play guitar late in life, I guess. I’m almost 50, but I always wanted to play guitar from back in the MTV days of the 80s when I was in high school. To me, there was nothing cooler than a Flying V guitar or a Charvel Jackson (because that’s what Warren DiMartini was playing in Ratt!). I begged my parents for an electric guitar….they gave me a harmonica! How’s that for being born under a bad sign! Somehow playing Judas Priest’s “You’ve Got Another Thing Comin’” just wasn’t the same on harmonica. Anyhow, flash forward to this past December. I finally decided to get serious about learning and so my quest for a guitar began. There were a lot of large chain stores that populated my Google search, but I already had an idea of what I wanted. I was looking for either a Custom Shop Fender Strat or a Custom Shop Gibson Les Paul. I was really impressed with your website. The guitars were pictured in a very artistic way. There were lots of great pics from all angles of the guitars which was a bonus AND for quite a few, there were videos of Greg Koch playing them. I didn’t realize what a treat that was, in and of itself!

I won’t lie. I called other places. I called about specific guitars – Custom Shop Strats. In both instances, I had salesmen who didn’t either have any info on what I was calling about or who tried to point me to something else. I got a lot of run-around. Then I called WIldwood. Troy answered the phone and I talked to him briefly and told him the two Fenders I was looking at. Without me asking, he offered to go get the guitars, play them and then get back with me. I thought, “OK. We’ll see if he actually calls back.” You see, I’d heard that from one of those other places and they never called back. Sure enough, in a few hours, Troy was back on the phone with me and his evaluation led me to buy a Custom Shop Strat that was actually a few hundred dollars cheaper than the one I’d thought would surely be “the one”. Not only did he pick a cheaper guitar, but he gave me a killer price. I bought it before we hung up the phone.

And that was just the beginning.

From that point on, I’ve gone on to buy another Custom Shop Masterbuilt John Cruz Strat Wildwood 10, two True Historic Custom Shop Gibson Les Pauls, a Wildwood Custom Shop Martin (because you’ve got to have an acoustic, right?), two Friedman Wildwood 50 Amps, two Friedman 2×12 Vintage Speaker Cabs, and recently, a Martin 1937 Authentic VTS D-28.

Understandably, my wife said I better quit my day job as a middle school teacher and become a professional musician before I buy another guitar. Man….I’m sure going to miss her. She could make good biscuits! Haha!
Troy has helped me with each purchase, oftentimes playing multiple guitars, giving me tone reports in emails and even taking video clips to help in the decision making process. The bottom line, your shop has set the bar for excellent service before and after the sale. I’ve received the best price without any haggling or games. I’ve received top-notch customer service. I’ve never had a better buying experience online for a musical instrument. Period. Wildwood Guitars has become synonymous with quality and excellence in my mind. I will recommend anybody who is interested in a fine instrument or equipment to you. I have absolute confidence that you and your staff only accept and procure top quality instruments. Your staff have an intimate knowledge of the stock and are happy to play and evaluate the instruments. That’s critical for somebody like myself who lives so far away. There are music shops all around me in NC, Atlanta, Knoxville and even Nashville. I’ll always come back to Wildwood because Troy earned my business and your shop just plain ROCKS!”

Thanks for everything!

Hi everyone at Wildwood Guitars,

My girlfriend recently purchased a Gibson 1963 ES 335 TDC in Cherry from Wildwood Guitars and it arrived yesterday, on time and on schedule.
Steve S. was the salesperson who guided her and I through the purchase process and answered the multitude of questions we had about the specific instrument we had picked out.

Regarding Steve S. – he was just a sweetheart and was extremely helpful and very pleasant. We made a few calls to him during the process and he made us feel welcome with every call. It was a wonderful experience dealing with Steve and he represents your company VERY WELL!! He’s a keeper!! And thanks for the Wildwood Guitars Tee shirts too!!

Regarding the ES335 – it is beautiful! It looks as good-if not better- than the pictures of it on your website. It plays like a dream and sounds great!! I’ve named it after my girlfriend in her honor.

It goes right to the top of my collection of 30 some guitars!!!!!

Thank You Steve S. and Wildwood Guitars for a very pleasant and successful buying experience.

PS – Please tell Greg, your Youtube guitar demonstrator that he is a monster player and a pleasure to watch.

Hello,

I have been searching for a new SG Supreme for a little over a year. Most of the ones I found on eBay were busted up or being sold for parts. I placed an order with Guitar Center in Atlantic City for the last one in Nashville,TN on a weekend. I got a call late Monday night saying that I didn’t get it. I was really upset. My girlfriend Sarah immediately went on a search to find the guitar that I have been looking for. She found one in Colorado, at Wildwood Guitars. I called right away and a fella named Brian answered and proceeded to give me the best customer service I have ever gotten. I have him my number and he sent pictures of the guitar right away. I was floored by the top of this SG and called back within the hour to purchase it. I just got the guitar today and it is everything I wanted. They set the action the way that I wanted and it was packed perfectly. These guys are the real deal!!! I will definitely buy from them again!

Respectfully,

For those following my ES 335 adventure, I have had the most wonderful experience out here in Colorado. You know that I’m not usually at a loss for words. But the treatment I received today at a Wildwood Guitars is something rare indeed. I have never, ever experienced such service, respect, depth of knowledge and downright friendliness in any retail guitar store. Anywhere. Troy Benns put over 20 exceptional 335s in my hands today. Each perfectly set up. Multiple examples across Gibson’s entire range of ES 335 guitars. Every price point and construction. Every available finish. In a private room. Troy’s knowledge is profound. And he’s a great player. He gets it. And they took me to lunch.

I culled 20 instruments down to 6 and then 3 and then settled on the best player I’ve ever played. INCLUDING the dozens of vintage ones over the years. It took hours. And it was an absolute pleasure working with Wildwood.

At the end of an eleven hour trip, and a full day at Wildwood, I am finally satisfied 120% with a purchase.

I wanted to add my response as a testimonial to the quality of the experience with Wildwood, and John Brandow. I have been buying and selling guitars for many years, and this is the best experience I have ever had. John was great, and every aspect of the experience was great from the phone call to opening the box and examining the guitar. You are a dealer I can trust, and I will look to you first the next time I want an instrument!

Wildwood Guitars went above and beyond for me during this transaction. During there final setup and check they discovered something with the neck that concerned them, that would potentially cause issues several years from now. They took upon themselves to contact Gibson getting a brand new guitar to replace the used one that I had purchased. I cannot say how much I appreciate and am impressed with them going this extra mile. I will go out of my way to do business with them again. Thank You!

To the staff at Wildwood:

My Tyler Studio Elite HD (Candy Yellow Lemon Shmear) arrived today and I would be remiss if I didn’t drop you guys a note to tell you how much I love it. The finish, the workmanship, THE TONE! Not only is this the finest guitar I’ve ever owned (and I’ve had some great stuff), it’s the finest guitar I’ve ever PLAYED.

Most importantly though I wanted to thank you for the great service and attention. I chose Wildwood on reputation alone and you did not disappoint. I’m sure you can appreciate that buying a high-end guitar that you’ve never played from a store you’ve never done business with (in another country to boot) is a test of trust. You have earned that trust (and then some) with your professionalism and confidence-inspiring service. I will not hesitate to recommend Wildwood to others and I know we will do business again in the future (you know….when I pay this one off). 

Thanks for a great guitar and a wonderful experience.

Best regards (with sore fingers),

Steve,

I actually received the Wildwood “10” ’50s Stratocaster last Friday, so one day turnaround is pretty great service. I have been playing the guitar all weekend (yesterday too). Just as you said, it is a wonderful guitar. The tone is beautiful and this Strat is extremely comfortable to hold (it is so effortless to play). I can’t imagine a better combination of guitars than this Strat and the Wildwood “10” Tele that I purchased earlier. They are very complimentary. My dilemma is that I can only play one at a time! These Wildwood “10” guitars are very special and are really works of art. Generally, I’m not really into material things, but now my wife jokes that I finally understand how much she loves her antique furniture.

Thanks again for a great customer service experience. I spent my career as a portfolio manager and research analyst and looked at many, many companies over the years. Excellent service is actually a rare thing. I can tell you that Wildwood does things the right way.

Please give my regards to Bruce and Lance.

Dear Steve,

I want to thank you again for all the great service you and your staff provided when I was shopping for a Martin guitar.

In this competitive business world where everyone has the same product, the only thing a business can offer in order to stand out is service and in this area you reign supreme.

As a novice guitarist I was always intimidated when I went to look at guitars. I wasn’t experienced enough to sit and play various models to determine which was best suited for me. I also was somewhat embarrassed to ask a salesperson to play a bunch of different models for me. So shopping for a guitar became a chore until I found Wildwood.

Also, I had a Rodriguez classical guitar that none of the other stores would even consider taking as a trade and some didn’t even know what it was. Not so at Wildwood. You were not only willing to consider it for trade but also, after examining it, offered a very fair price for it.

But most importantly, it was the friendly, no pressure atmosphere that was felt as soon as I walked in the door that hooked me on your store. You took all the time I needed to evaluate various models. You played each one for me so I could hear the difference. You helped me make a decision by contributing your expertise and never once even tried to “sell” me anything. You and your staff exude a love of the instrument that overshadows any sales technique that others try to use.

But the topper was the fact that even after spending all the time with me and playing so many different models, you were willing, without hesitation, to order a D16R model that you didn’t have in stock so I could compare that one as well. In my opinion, this goes above and beyond the call of duty. Plus even with all the good service, your price was the best anywhere.

I have told every musician I know (even friends out of state) about your store and gave out your web address.

I love my new Martin D16R and would not have it had it not been for you and your great staff.

Sincerely,

Hello Steve and Bruce,

First, let me thank you for the amazing Strat you sold me. Your service is second to none; what a pleasure it was working on the purchase of my 60’s Sonic Blue Wildwood 10 Strat with Bruce.

When I received the delivery and opened the box I was amazed by the look, feel, and tone of the instrument (by the way that was before I even plugged it in). Then I fired up my 18 watt combo, turned up the volume and it was all she wrote!

This strat is by far the BEST custom shop strat I have ever owned. So much so that I have sold my ’56 Relic Vintage Blonde, ’60 Relic Fiesta Red, and ’65 Relic Surf Green Strats. I just did not love them the way I love this Wildwood 10.

The feel, look, and tone of this guitar is outstanding and the necks and fretwork are perfect. The pickups are clear and bell like when played clean and when you fire up some overdrive or fuzz man they scream — no mud here! Just clear bell like tones. Standard custom shop guitars cannot hold a candle to these Wildwood 10s. You guys did a great job here and your service is the best.

Thanks again,

Steve,

I received the guitar and everything is great. The Tom Anderson Atom is even nicer than described and plays like a dream. I wanted to thank you and your staff for answering all my questions and even doing a “live” phone demo for me. I also wanted to thank you for shipping the guitar out the same day even though you guys were in the middle of a large shipment of Fender guitars.

I have purchased gear from a lot of different places and I have never experienced this level of service. Your friendliness and ability to make sure the customer is satisfied goes way beyond the competition out there. I will keep checking your website and I hope to purchase more Wildwood.

Thanks Again!

Bruce & Steve —

I just wanted to thank you guys for your excellent service and attention to detail. I purchased my Taylor 410 E LTD from Wildwood guitars about a month ago, and have not been able to put it down since receiving it.

You guys are a class act in customer service and provide products exactly as described and pictured on your website. The guitar arrived packaged securely, and by the estimated shipping arrival date.

I will be recommending Wildwood Guitars to many friends who may be purchasing new instruments in the future. To most buyers, purchasing a solid wood guitar is a major investment and takes lots of time to arrive at a decision. After making my purchase from Wildwood Guitars via telephone, I was left with the impression that your staff is primarily customer-oriented and really wants to help the customer with their decision.

The bottom line is, the entire purchasing process was pleasant and everybody I spoke with at Wildwood Guitars was friendly and helpful. It’s good to know that there are a few good guitar dealers left out there. No bashing of Brand A guitars vs. Brand B guitars, & no pushing the customer towards a guitar just to make a sale – just the facts on guitar the customer is inquiring about.

Thanks so much for a great buying experience, and an instrument that I will definitely be keeping for life! Wildwood Guitars Rocks!